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ComEd Choice Home | Non Residential Choice - Customer Data


What is customer specific billing and usage data?

In considering your options with customer choice in Illinois, you may want to obtain additional information about your past billing and usage of electricity. ComEd will supply you with up to 24 months of historical billing and usage data. Two types of data are available:

Summary Data. to 24 months of historical billing and usage data, by account, consisting of total kilowatts, kilowatt-hours, billing demand, and dollar amounts. This data is available for all non-residential metered accounts.

Interval Data. Up to 24 months of half-hour demand data for accounts with recording-type meters.

By what other methods can I obtain my account’s historical billing and usage data ?

Customer-Signed Written Request Summary or interval data may be obtained by customers or customer agents (including Retail Electric Suppliers) through a customer-signed request. Customer information release forms may be obtained by clicking on "Customer Data Forms" link or by calling 1-877-4-ComEd-1. Leave a message with your fax number requesting the release forms.

Who is authorized to access my account’s data?

With the web site, authorization will be assumed if the requesting person has a valid account number and associated meter number. However, the information supplied back to the requester will not include customer specific information such as name and address.

If you are concerned that unauthorized individuals may have access to your account number and associated meter number, you may wish to block the release of your billing and usage data from others. To do this, you must call us at 1-877-4-ComEd-1 and indicate that you do not want your data released to anyone. Once an account has been blocked from historical data being released, a written request signed by the customer is needed to remove the block.

Why can't I access my account data with the account number listed on my bill?

There could be two reasons:

This system is only available to non-residential customers. If you enter a residential account number, access will be denied.

The customer may have blocked their usage data.

 

Last updated: July 25, 2008
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